Hospitality and Tourism Education

Human resources are often seen as one of the most important assets of tourism and hospitality organizations. Numerous studies have examined how employee performance can be managed to contribute to the organizational bottom line. This article is a structured review of the literature regarding key human resources manage…

• ZEYNEP ASLAN

Human resources are often seen as one of the most important assets of tourism and hospitality organizations. Numerous studies have examined how employee performance can be managed to contribute to the organizational bottom line. This article is a structured review of the literature regarding key human resources manage…

Human resources are often seen as one of the most important assets of tourism and hospitality organizations. Numerous studies have examined how employee performance can be managed to contribute to the organizational bottom line. This article is a structured review of the literature regarding key human resources manage…

• İBRAHİM İLHAN

Human resources are often seen as one of the most important assets of tourism and hospitality organizations. Numerous studies have examined how employee performance can be managed to contribute to the organizational bottom line. This article is a structured review of the literature regarding key human resources manage…

• LÜTFİ BUYRUK

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No abstract yet.

• ZEYNEP ASLAN

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Examines the role of benchmarking within the small hospitality sector. Argues that there is considerable potential for improving service quality by this means, not only in the small businesses themselves, but also in tourist destinations, which often depend heavily on this sector. While benchmarking activity is growin…

• METİN KOZAK

Mass tourism may influence local peoples' daily routines. These influences may be seen mostly in the peak tourism seasons. Such influences are formed as congestion, density, overcrowding, and energy shortages. Residents' participation in the tourism development process helps to improve local economies. The purpose of…

Purpose To investigate the main expectations of students from the tourism industry who are studying at the Akdeniz University School of Tourism and Hotel Management in Antalya. Design/methodology/approach A questionnaire containing 16 closed questions and a multi‐item attitude scale was used for 689 students ranging f…

• AHMET AKIN AKSU

The tourism industry, of which the hospitality industry is the core element, is one of the largest and the fastest growing industries world-wide. According to World Tourism Organisation forecasts, the industry will continue to grow and employ more people in the twenty-first century. In parallel with the growth of the…

This study aims to reveal the general development of tourism literature in Turkey between 2000 and 2010. To this end, 1217 articles that were published in Turkish refereed journals during this period were examined using bibliographic methods of analysis, within the scope of several parameters. The analysis revealed th…

• SAVAŞ EVREN